Terms And Conditions

We are ONLY bus ticket agents. We do not operate bus services of our own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, we have tied up with many bus operators.

Sanctuary:

Our web site. If you continue to browse and use our website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

We advice to customers is to choose bus operators they are aware of and whose service they are comfortable with.

We Farm duties embraces the following features:

• Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its. network of bus operators
• providing refund and support in the event of cancellation
• providing customer support and information in case of any delays / inconvenience
• The arrival and departure times mentioned on the ticket are only tentative timings. However the bus will not leave the source before the time that is mentioned on the ticket.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Company.

We are not responsible for the followings:

• The bus operator.s bus not departing / reaching on time
• The bus operator.s employees being rude.
• The bus operator.s bus seats etc not being up to the customer.s expectation.
• The bus operator cancelling the trip due to unavoidable reasons.
• The baggage of the customer getting lost / stolen / damaged.
• The bus operator changing a customer.s seat at the last minute to accommodate a lady / child.
• The customer waiting at the wrong boarding point (please call the bus operator to find out the exact, boarding point if you are not a regular traveller on that particular bus).
• The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take. Customers to the bus departure point.

Passengers are required to furnish the following at the time of boarding the bus:

• A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).
• Identity proof (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board the bus.

Adjust of bus: In case the bus operator changes the type of bus due to some reason, We will refund the differential amount to the customer upon being intimated by the customers in 24 hours of the journey.

Ticket Cancellation:

• The cancellation refund will be provided as a cash coupon with an expiry time of six months. You can use this cash coupon anytime with in that six months to do any further bookings.
• Cash coupon may be redeemed as a refund to your respective Credit/Debit Card account with in 30 days of the ticket cancellation. The amount will be credited in your account with in 3 to 6 working days after the refund initiation. The refund cash coupon amount would carry a Payment Gateway transaction charge of 5%
• In case one needs the refund to be credited back to his/her bank account, please write your cash coupon details to

The transaction charges or the home delivery charges will not be refunded in the event of ticket cancellation.