Online BUS Tickets Booking
Sunday Feb 05, 2012
FAQ’S
SimplyBus is India’s largest bus tickets company and therefore, you will find the largest option of bus seats on the site. Some of the advantages of dealing with us are:
- choose your own seat.
- book your bus tickets online from anywhere.
- choose from over 100 + bus operators
- choose from buses based on boarding points, timing and bus type .
No Registration Required?
SimplyBus does not have any registration process.
Does booking online is Expensive?
Not at all! The price of the bus ticket is the same as you would get from the bus operator too. For online bookings, we charge a 2.5 % service.
Different payment options are:
- Credit card
- Debit card
- Internet banking (Internet enabled online bank account)
- ITZ-Cash cards
Pay using internet enabled bank account?
You can do the transactions money from any of your below bank accounts to SimplyBus to buy tickets:
| AXIS Bank | City Union Bank | IndusInd Bank | Punjab National Bank Corporate Accounts |
| Bank of Baroda Corporate Accounts | Corporation Bank | Jammu & Kashmir Bank | Punjab National Bank Retail Accounts |
| Bank of Baroda Retail Accounts | Deutsche Bank | Karnataka Bank | South Indian Bank |
| Bank of India | Federal Bank | Karur Vysya Bank | State Bank of India |
| Bank of Maharashtra | HDFC Bank | Kotak Mahindra Bank | State Bank of Travancore |
| Bank of Rajasthan | ICICI Bank | Lakshmi Vilas Bank | NetBanking Union Bank of India |
| Citibank Bank Account Online | IDBI Bank | Oriental Bank of Commerce | Vijaya Bank & YES bank |
How does the transaction appear on my card / account statement?
Transactions on SimplyBus will appear as Bitla software Pvt, Ltd, or CCavenue in your statement depending on the payment option that you had chosen.
Is it safe to use my credit card on this site?
Transactions on SimplyBus are very safe. We employ the best-in-class security and the transactions done are secure.
Cancellation Policies:
Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.
Kindly note that the money is not transferred back to your card / bank account. Instead the money will be refunded in the form of a Cash Coupon which can be used against a future booking on SimplyBus (within 12 months of cancellation). The following is the usual cancellation fee:
However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.
How to cancel the ticket online?
You need to click on the cancellation link provided on our home page. Enter your ticket number, the e-mail ID and travel date. That was provided at the time of booking and click on cancel ticket.
Refund-related ISSUES:
I missed the bus. Do I get a refund?
SimplyBus provides a 100% refund if the bus is missed due to either SimplyBus or its’ partner company's fault. However, if the bus is missed due to any other reason not directly related to SimplyBus no refund is provided.
How can I get a refund in case I cancel my ticket?
The refund is provided as per with our cancellation policy. This refund will be provided in the form of a cash coupon.
The cash coupon is a code that can be used against any future bookings with us (within 12 months of cancellation date).
What is a cash coupon?
The cash coupon is a 12 digit alpha-numeric code that can be used as money while purchasing a ticket through SimplyBus.
Can I use more than one cash coupon during a single transaction?
Yes. You can use more than one cash coupon during a single transaction on SimplyBus. You can enter as many coupons as you on per transaction. However each coupon can be used only once. Every time you enter a new cash coupon number, you submit the number using USE COUPON. The balance after the transaction will be associated with the new cash coupon.
I don't want the cash coupon - I want my money back. What do I do?
The cash coupon policy was introduced for convenience to the user so that they don't have to go through the payment procedure all over again. However, if you wish to encash the cash coupon, you can do so by sending us a mail on
. We will require your cash coupon number, and the
bank / card details you used while making a payment the time you transacted. The money will reflect in your card / account within 10 business days.
. We will require your cash coupon number, and the bank / card details you used while making a payment the time you transacted. The money will reflect in your card / account within 10 business days.
